In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive the advice in writing, and cancellation charges would be as follows:
- 60 days prior to arrival: 10% of the Tour / service cost
- 45 days prior to arrival: 20% of the Tour / service cost
- 15 days prior to arrival: 25% of the Tour / service cost
- 07 days prior to arrival: 50% of the Tour / service cost
Less than 72 hours or No Show: No Refund
In case of special trains or flight Journeys and peak season hotel bookings a separate cancellation policy is applicable (which can be advised as and when required).
Some cancellation and refund policies are out of our
tender:
Refund for hotel payment will follow the hotel’s cancellation policy
Train tickets cancellations will follow the Railway’s policy
Flight tickets cancellations will follow the airlines company policy
Refund for hotel payment will follow the hotel’s cancellation policy
Train tickets cancellations will follow the Railway’s policy
Flight tickets cancellations will follow the airlines company policy
In case you cancel the trip after commencement, refund would
be restricted to a limited amount only, which will depend on the amount that we
will be able to recover from the hoteliers/ contractors we patronize. We do not
bear any responsibility to refundfor unused hotel accommodation, chartered
transportation & missed meals etc..
Our Liabilities & Limitations:
Please note that after the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt. of India, the same would be charged as extra.
Law & Jurisdiction
For all complaints, suits, claims or disputes of whatsoever nature relating to any products offered by Evolve Hospitality, will be under the exclusive jurisdiction of Court of Thiruvananthapuram.