The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- You may not create a link to this website from another website or document without Evolve Hospitality’s prior written consent.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.
Payments:
For all the services contracted, the client has to pay full amount in advance. Management personnel hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.
Cancellation policy:
In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive the advice in writing, and cancellation charges would be as follows:
- 60 days prior to arrival: 10% of the Tour / service cost
- 45 days prior to arrival: 20% of the Tour / service cost
- 15 days prior to arrival: 25% of the Tour / service cost
- 07 days prior to arrival: 50% of the Tour / service cost
Less than 72 hours or No Show: No Refund
In case of special trains or flight Journeys and peak season hotel bookings a separate cancellation policy is applicable (which can be advised as and when required).
Some cancellation and refund policies are out of our
tender:
Refund for hotel payment will follow the hotel’s cancellation policy
Train tickets cancellations will follow the Railway’s policy
Flight tickets cancellations will follow the airlines company policy
Refund for hotel payment will follow the hotel’s cancellation policy
Train tickets cancellations will follow the Railway’s policy
Flight tickets cancellations will follow the airlines company policy
In case you cancel the trip after commencement, refund would
be restricted to a limited amount only, which will depend on the amount that we
will be able to recover from the hoteliers/ contractors we patronize. We do not
bear any responsibility to refundfor unused hotel accommodation, chartered
transportation & missed meals etc..
Our Liabilities & Limitations:
Please note that after the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt. of India, the same would be charged as extra.
Law & Jurisdiction
For all complaints, suits, claims or disputes of whatsoever nature relating to any products offered by Evolve Hospitality, will be under the exclusive jurisdiction of Court of Thiruvananthapuram.